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Questions?

1) How does a customer place an order with you?
Email - luckylulutx@yahoo.com with questions, fax (972) 539-9083, call (800) 780-RIDE (7433) between 9am-9pm CST or use the website's shopping cart feature.

2) How will I be billed? / How can I pay for my order?
Pay by check (check must clear prior to shipping), money order, all major credit cards accepted, or Paypal thru shopping cart features.

3) How will your customers be billed for shipping?
Refer to chart. If the item purchased doesn't warrant the price quoted on the chart I will include a cash refund with shipment. Determing shipping charges is difficult when total cost is considered. Posters are mailed in a shipping tube.

4) How will products be shipped?
USPS, UPS, and FedEx.

5) What is your return policy?
If any product is not to your satisfaction a full refund, including shipping costs, will be given with no questions asked.

6) What about custom orders?
These may take up to two weeks depending on the vendor involved. You will be notified as to the status and shipping date.

7) How does Layaway work?
25% of total purchase must be paid to hold items. Items will be held for ONLY 90 days. Products will be shipped when paid in full.

8) Do you have a frequent shopper discount?
Yes, when customer's total reaches $200 they will be given 15% off on each future purchase. (Not to exceed $200 in discounts in 6 months).

9) Do you have any discount programs?
Yes, at the end of each month the names of customers who spend over $50 will go into a hat and 5 will be drawn. These 5 will receive 25% discount on their next order.

10) What about special rush orders?
Don't hesitate to ask. I try to accommodate my customer's needs.

11) Can I pick up my order at your residence?
Generally that is not a problem. Call to discuss. You will be contacted if I'm coming your way as well.

12) Can I make special requests?
Please feel free to ask any questions or give comments with suggestions.

13) Can a gift certificate be ordered?
Yes, $25.00 increments are available. Contact me.

14) How do I contact the company?
Please feel free to contact us with your questions, comments, or suggestions. We welcome your feedback!

Lucky LuLu's Trading Company
Lou Mallory
Phone: 800-780-7433
Second Phone: 972-841-9083

luckylulutx@yahoo.com

Address:
1308 Stapleton Lane
Flower Mound, TX 75028

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Proud Member of the WE LOVE TEXAS Network, Supporting Texas-based Small Buinesses!